Terms
These terms cover turnleftfares.com and the Turnleft Member subscription. Turnleft Fares is run from Queensland, Australia. Contact: hello@turnleftfares.com. By using the site or subscribing you agree to these terms.
What we do
We watch published premium-cabin airfares and point out ones priced well below normal. We are not a travel agent or an airline: we don’t sell tickets, and you book directly with the airline or agent you choose. Fares change and disappear quickly, often within hours, so we can’t promise that any fare we show or alert will still be available, or at the price shown. Prices are for one adult and Australian dollar amounts are approximate conversions.
Membership and prices
- Elite membership (every fare in every cabin) costs A$19 a month, or A$149 a year at the list price.
- Economy membership (every economy fare the moment we find it, and economy alerts) costs A$3 a month or A$29 a year. The founding offer doesn’t apply to it. Moving from Economy to Elite changes the same subscription to the Elite price, and Stripe credits the unused part of the Economy period against it, so you are never billed for both.
- Founding offer: members who join on the yearly plan while the founding offer lasts pay A$99 a year, for as long as their subscription stays active and they don’t change its price themselves (for example by switching to the monthly plan). If the subscription ends, the founding price ends with it. When the founding offer ends, new members pay the list price.
- Prices are in Australian dollars. We are not registered for GST, so no GST is charged. The price is shown before you pay.
- Payments are handled by Stripe. Your card details go to Stripe directly; we never see or store your card number.
- Your subscription renews automatically at the end of each period until you cancel.
- You can cancel at any time in two clicks from your account (Manage billing). You keep access until the end of the period you’ve paid for.
- If we change the price, we’ll tell you by e-mail at least 30 days before it applies to you, and you can cancel before then. A founding member’s A$99 a year doesn’t change while their subscription stays active.
- A gift membership costs A$99, paid once, for 12 months of membership from the day the code is redeemed. The code can be redeemed within 12 months of purchase. Nothing renews.
30-day money-back guarantee
If you’re not happy, e-mail hello@turnleftfares.com within 30 days of your first payment and we’ll refund it in full, no questions asked. Please write from the address on your account.
Your rights under Australian Consumer Law
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits those rights. Where the law allows us to limit our liability, our liability for a failure is limited to supplying the service again or refunding what you paid for the affected period.
Fair use
A membership is for one person. Please don’t share your account, resell our alerts, or scrape the site. We may suspend an account that does, after telling you why.
Liability
Fare information comes from public sources and may be wrong or out of date. To the extent the law allows, we aren’t responsible for losses from relying on it, such as a fare that’s gone or changed by the time you book. Check the details with the seller before you pay.
Changes and contact
We may update these terms; if a change matters to members we’ll e-mail you before it takes effect. These terms are governed by the laws of Queensland, Australia. Questions: hello@turnleftfares.com.